Case StudiesUX/ UI Design
Patient Note
Enabling administrative users to efficiently document visit outcomes. 22% faster task completion.

/Overview and Impact.
I led the design of a Patient Note feature that enables administrative users to efficiently document visit outcomes when a provider does not add notes during the appointment. The experience streamlines post-visit documentation, reduces operational friction, and improved administrative task completion time by 22 percent, ensuring patient records remain complete and accurate without disrupting provider workflows.

/Case Studies.

Improving houseplant care through education and consistent routines. SUS score of 72.
Rebuilt a patient portal’s design system so AI tools build new screens from our real, approved components instead of making them up. 106 design pages cleaned up for AI builds.

Redesigning the administrative experience to reduce operational friction and speed task completion. SUS score of 78.